Orders typically ship in 1-2 business days. Container shipments are also available. We offer multiple shipping options from multiple locations.
Please use the Gear Bot or call us to let us know your address so we can calculate total freight cost.
If you do not wish to exchange your wheel, please contact us for revised pricing.
We require on most tire sales that you please send us back the used wheel assemblies so we can recycle and reuse the wheels. We will arrange for aggressive shipping quotes from your location back to us in Morris, IL. If you would like to know that rate before your purchase, please call 800-554-3802 or message in the Gear Bot.
IN THE EVENT YOUR TIRE PURCHASE REQUIRES A WHEEL EXCHANGE:
STEP #1: Once your tires have arrived we usually like to give our customers about a week to schedule the return unless the machine is not on site. If this is the case, then please call to let us know when we can expect to schedule the return (usually no more than a 2 week period after the tires have been delivered is acceptable, otherwise charges may apply for no returns.
STEP #2: When you are ready to schedule the return please email email@example.com with your pickup address, contact number, and email address and the best day and latest time the tires can be picked up. Also, please let us know if the tires coming back are air or foam filled, AND, if you need the carrier driver to call ahead prior to pickup please let us know, and we would be happy to make those arrangements.
PREPARING YOUR WHEEL RETURN FOR SHIPPING: WE ASK THAT YOU PLEASE HAVE THE TIRES SECURELY TIED TO EACH PALLET TO AVOID ANY DAMAGE DURING TRANSIT (JUST AS YOU RECEIVED THEM – YOU MAY USE THE SAME PALLETS THE ORIGINAL TIRES WERE DELIVERED ON).
STEP #3: After you have provided us with the best day and time for your pickup you will receive and email with two copies of the bill of lading (“BOL”) to provide to the driver. One copy is for the driver the other is for your records, and proof of the pickup.