Andersons' Sales & Service, Inc

ABOUT US

Louisville Tractor began evolving in the 1970’s when Jay M. Bucy left his position as a Dealer Development Representative for Ford Motor Company’s Tractor Division, and took over a small struggling dealership named Louisville Ford Tractor, located in the Bluegrass Industrial Park near Louisville, Kentucky. There have been numerous changes during the past almost fifty years, both with the physical dealership and with the tremendous growth and product transitions due to a constantly changing market demand. Jay’s prior experience with Ford’s Tractor Division and his teaching experience in Agriculture Education have proven to be invaluable.

In the beginning, Jay and seven employees sold, serviced and provided parts for Ford tractors, loaders, wheel loaders and backhoes. They also carried tub grinders for refuse. In the early 1980’s, Louisville Tractor become aware of the growing need for outdoor turf products and added the line of Excel Hustler Turf Equipment, which included the original zero turn mower. The demand for outdoor turf products in Louisville and throughout the Bluegrass State continued to increase during the 1980‘s. It was time to expand the company!

Louisville Tractor in the early 80's.

Louisville Tractor became a John Deere dealer, adding its lines of lawn and garden equipment, sub compact tractors, compact tractors, utility tractors, Gator utility vehicles, skid steer loaders, compact excavators, zero turn mowers, walk behind mowers, and ztrak mowers. In the late 1980’s, we also became a Scag dealer and distributor. 

The building grew from 9,000 to more then 22,000 square feet, and there were now more than fifty employees.

In 1995, New Holland purchased Ford Tractor Division, and we added their Boomer, Workmaster, utility tractors and compact tractors to the inventory. Three years later, Scag introduced what became the flagship of their brand, the Turf Tiger. Louisville Tractor knew this was a hit when we sold over 100 in the first year. In addition to the Turf Tiger, we also carry Scag’s Cheetah, Tiger Cat, Patriot, Liberty Z, Freedom Z, zero turn mowers and the Hydro Walk Behind.

Having handheld outdoor turf products and accessories available has also contributed to Louisville Tractor’s success. These include Echo, Shindaiwa, and Stihl brands of string trimmers, backpack blowers, edgers, and hedge trimmers. The latest innovation is the battery powered electric string trimmers, hedge trimmers and blowers. In addition, Stihl provides chainsaws and chainsaw accessories. Redmax Handheld Power Equipment also produces backpack blowers and string trimmers.

Some assorted complementary lines carried by Louisville Tractor are Billy Goat Debris Removal Equipment, Jonsered Snow Blowers and SnowEx Snow Removal Equipment, such as tailgate salt spreaders, box salt spreaders, snow brooms and snow plows.

The line of Ferris Mowing Equipment, added in 2013, introduced our customers to suspension in commercial mowers, commercial walk behinds and residential zero turn mowers.

To address the need for continued product growth with landscape professionals, Louisville Tractor added products from Bandit Industries in 2016. The stump grinders include wheeled stump grinders, tracked stump grinders and walk behind chippers. There are whole tree chippers, drum chippers, disc chippers and tracked chippers.

A fully stocked Parts Department is maintained with the main categories being Bearings, Blades, Belts, Pulleys, Clutches and Tires.

The first Louisville Tractor website was introduced in 2001, and it consisted of equipment listings for sale. In 2010 the website was redesigned to offer customers an easier and more efficient shopping experience. Three years later saw another renovation of the website to allow the purchase of parts online. The first order was from Hawaii for a set of Scag mower blades. Since that time, Louisville Tractor has shipped parts to every state in the USA. In the beginning, only one person was needed to fill online parts orders, and now there is a full internet Parts Department.

In 2016 there was a major undertaking to completely renovate the Louisville Tractor website. There is now a fully responsive website that allows customers to shop conveniently from all their electronic devices. It includes more product offerings and easier methods for finding parts. They can be found by either category or brand. We can now offer discounted, high quality replacement parts for most manufacturers.

January 2019 marks another land mark change as Jay Bucy retired by selling the business to one of the fastest growing dealerships in the region, Andersons' Sales & Service, Inc.

We are proud of our past accomplishments and eagerly look forward to new challenges and continued growth through our online sales department and expanded product offerings

Andersons' Sales & Service, Inc.'s mission is Making your life easier, Quality products & Quality service! We provide the highest quality products available in the timeliest manner possible. Our emphasis is to continuously strive to meet and exceed our customer's needs and expectations.

TERMS AND CONDITIONS

General

Website Usage

All transactions made on the the following websites are fulfilled by Andersons' Sales & Service, Inc and include a shipping and handling fee unless otherwise noted.

• www.louisvilletractor.com
• www.scagmowerparts.com
• www.ferrislawnmowerparts.com

Terms and Conditions of Use

Welcome to our online stores. We are pleased to provide you with the goods and services described in this site subject to the following conditions. If you visit or shop at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.

Privacy and Electronic Communication

To understand our practices, please review our Privacy Notice, which also governs your visit to this site. When you visit this site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

License and Site Access

We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the Home page of this site so long as the link does not portray us, our dealers, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphics or trademarks as part of the link our without express written permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This site does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. Andersons' Sales & Service, Inc and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Risk of Loss

All items purchased from this site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

Andersons' Sales & Service, Inc attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition. PricingWith respect to items sold by us, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

   *If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.

   *If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by Andersons' Sales & Service, Inc and/or our websites.

Returns

You may return most new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. You are responsible for any and all costs incurred returning the product to Andersons' Sales & Service, Inc. If the product shipped was result of our error (you received an incorrect or defective item, etc.)Andersons' Sales & Service, Inc will be responsible for any return shipping fees. All returns will be subject to a 15% restocking fee. Special order items may be returned at our discretion. We will not accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more than 30 days after delivery. If you would like to make a return or exchange, you must contact us by phone or email and receive an RMA number before returning your items. Items returned to us without notification will not be eligible for a refund or exchange.

Sales Tax

Our website's will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses in Kentucky, Indiana, North Carolina, Georgia, and Ohio. This includes in-store pickups and any delivery to a third party shippers. For orders shipped to other states, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

Kentucky residents are subject to sales tax of 6.00%. Indiana residents are subject to sales tax of 7.00%. If you are in Kentucky or Indiana and tax exempt, please call us at 502-267-8237 and we can set up your account. We will require a copy of either your "Tax Resale" or "Tax Exemption Certificate" to keep on file. You can email a copy to our Accounting Department or fax it to 502-266-8648. Be sure to include a contact name, contact phone, email, business name and complete address.

Shipping

Andersons' Sales & Service, Inc offers "Free Shipping on Part Purchases totaling $75.00 or More" with some exclusions. Additional shipping charges may be incurred on accessories and oversized items such as hoods, engines, decks, etc. In such a case, Andersons' Sales & Service, Inc Order Fullfillment will contact you via email or phone to discuss these additional shipping charges before shipping the product. Customers that choose not to pay the additional fees will be given the opportunity to cancel the order. "In stock" orders will usually ship the day the order is received. At times, Andersons' Sales & Service, Inc may have to order the product from the manufacture - in those cases shipping will occur within 5-6 days of receiving the order.

Orders less than $75.00:

• Min Shipping Charge $8.99
• $.01-$14.99     $10.99 Shipping
• $15.00-$24.99  $11.99 Shipping
• $25.00-$34.99  $12.99 Shipping
• $35.00-$50.00  $14.99 Shipping
• $50.01-$74.99   $18.99 Shipping

Disclaimer of Warranties and Limitation of Liability

This site is provided on an "as is" and "as available" basis. Andersons' Sales & Service, Inc does not make any representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Andersons' Sales & Service, Inc disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this site, its servers, or email sent from Andersons' Sales & Service, Inc or affiliates free of viruses or other harmful components. Andersons' Sales & Service, Inc and our affiliates will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Site Policies, Modification, and Severability

Please review our other policies posted on this site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

RETURNS AND EXCHANGE

Returns

You may return new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. You are responsible for any and all costs incurred returning the product to Louisville Tractor. If the product shipped was result of our error (you received an incorrect or defective item, etc.) Andersons' Sales & Service, Inc will be responsible for any return shipping fees. All returns will be subject to a 15% restocking fee. Special order items may be returned at our discretion. We will not accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more than 30 days after delivery. If you would like to make a return, you must contact us by phone or email and receive an RMA number before returning your items. Items returned to us without notification will not be eligible for a refund.

Exchange

You may exchange new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. You are responsible for any and all costs incurred returning the product to Andersons' Sales & Service, Inc. If the product shipped was result of our error (you received an incorrect or defective item, etc.) Andersons' Sales & Service, Inc will be responsible for any return shipping fees. All returns will be subject to a 15% restocking fee. Special order items may be returned at our discretion. We will not accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more than 30 days after delivery. If you would like to make a exchange, you must contact us by phone or email to receive an RMA number before returning your items. Items returned to us without notification will not be eligible for a exchange.