To learn more about Arrow Material Handling Products, see our blog Vets’ Outlook on the Future of the Construction Equipment Rental Industry.
Arrow Material Handling Products has been making the highest-quality skid steer, telehandler, and forklift attachments and fork tines since 1969. Arrow Material Handling manufactures all its heavy-duty products from their plant in Lenexa, KS outside of Kansas City.
Arrow's fork tines have the longest warranty in the industry - 3 years. The grapplers, tines, and attachments are made with the highest-grade steel and thick weldments. Arrow has the highest-grade steel shipped to into their factory and builds standard and custom attachments to stock. Arrow's products are manufactured to be the most durable, high-strength attachments, giving you the best long-term value.
The Company has grown significantly over the years and transformed into a professional group that markets a broad line of forks and attachments, thriving on superior availability, customer service and a sense of urgency for customers! Arrow offers forks and attachments for most model Forklifts (Class 1-5), Skid-Steers, Loaders, Telehandlers, Excavators, Tractors and Backhoes; including mini, compact, medium and large equipment.
The team’s Quality policy is easy to remember: it is simply “Delight the Customer!” There is no need to compromise safety or equipment utility as it remains our goal to continually push the envelope and introduce new, innovative products designed to improve safety and reduce customer “Total Cost of Ownership.”
Most orders are shipped LTL freight the same day or next day for in-stock items. Custom attachments are encouraged but do require a lead time to manufacture.
If you have questions about your machine or the best attachment for you, please call us or chat in the Gear Bot!
Any product being returned for any reason must be approved, prior to shipment, by Arrow Customer
Service. Returns require a Return Authorization Number, to be supplied by Arrow Customer Service. To
initiate a return, contact Customer Service in the Chat Bot.
Custom manufactured forks or attachments that do not fit because of incorrectly provided specifications are non-cancellable and non-returnable. Arrow may, at its own discretion, accept material returns for non-obsolete product shipped from an Arrow facility within ninety (90) days, unused, unopened, in original packaging, in good condition and not requiring touch-up or repair. Restocking of returns are subject to a minimum 20% restocking fee.
Goods not returned within 30 days of the issuance of the Return Authorization will not be accepted. Unauthorized returns may be reshipped to the customer freight-collect.
Warranty Overview: https://www.arrowmhp.com/wp-content/uploads/2018/11/warranty.pdf
Arrow Material Handling Products offers a Limited Warranty on Forklift Forks delivered hereunder against
faulty workmanship and use of defective materials for thirty‐six (36) months from the date of shipment in
normal use and service.
Arrow offers a Limited Warranty on Auger Attachments against faulty design,material, and workmanship for
normal use when properly maintained. Auger Gearboxes are warranted for a period of sixty (60) months
from date of shipment, Auger Motors are warranted for twenty four (24) months from date of shipment.
Auger Bits, Frames and Cradles are warranted for a period of twelve (12) months from date of shipment. Refer to the Product Manual for proper maintenance procedures. Spare, Replacement and After Warranty Parts including hoses and components are warranted for three (3) months. Arrow Auger Teeth, Pilots, Adapters and Extensions are manufactured with a patented design to interface with Arrow Auger attachments, extensions and adapters. The use of attachments other than Arrow Auger Teeth, Pilots, attachments, extensions and/or adapters, will void all warranty on Auger Drive and Bits. The use of Arrow adapters on unapproved attachments is not sanctioned. A “home‐made” or non‐standard attachment outside the specifications for the machine will void the Arrow warranty.
Other Arrow Attachments, Booms, Buckets, Grapples, and Shears delivered hereunder against faulty
workmanship and use of defective materials for a period of twelve (12) months from the date of shipment.
Seller offers a Limited Warranty for miscellaneous parts and accessories such as cylinders, hoses, switches,
valves and wiring delivered hereunder against faulty workmanship and use of defective materials for a period
of three (3) months from the date of shipment. This warranty does not include, and there in hereby excludes,
maintenance parts and consumables including but not limited to hydraulic fluid, oil, belts, teeth, blades, filters
and other similar items.
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