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Paragon Pro Manufacturing
Grand Forks, ND
Paragon Pro™ is a multifaceted company that manufactures quality Panellift® products, develops custom manufacturing solutions, and serves its clients as an overflow production facility.
Paragon Pro – Using 45 Years of Experience to Create Innovative Solutions
We want to share that experience with you. Whether it’s through new product development, contract manufacturing, custom product and production solutions, or our engineering and design services, we can find the answer to meet your needs.
Building Trust
We know you’re putting a lot of trust in a partner that’s producing your products, building a custom solution, or supplying your customers with equipment, which is why we never lose sight of building trust when we do business.
Producing Quality
Supplying our clients with the quality solutions they deserve within the defined timeline is something we take pride in. Having your project come to life is exciting, and one of the most satisfying aspects of doing business. Producing quality for our customers is its own reward and the payoff for your trust in us.
Order handling time is one to two business days. We ship with UPS, FedEx, USPS, and all Major LTL/FTL shipping companies. Ground service shipping is free to the continental United States. Shipping to AK/HI is not free. Orders placed by customers in AK or Hi will have to be requoted before acceptance to ensure proper shipping is applied.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@paragonpromfg.com. Please note that returns will need to be sent to the following address: 7251 S 42nd ST, Grand Forks, ND 58201
If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.
You can always contact us for any return questions at sales@paragonpromfg.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Refunds
We will notify you once we've received and inspected your return and let you know if the refund was approved. If approved, you'll be automatically refunded using your original payment method within ten business days. Please remember it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we've approved your return, please contact us at sales@paragonpromfg.com.
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