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Romac Industrial Parts Inc.
Woodstock, GA
Romac Industrial Parts was established in 1992 as a whole distributor of Ground Engaging Tools (G.E.T.). Since that time, we have established ourselves as a leader in the industry and continue to demonstrate steady growth. We carry one of the largest inventories of bucket teeth and rubber tracks in the United States, consisting of thousands of different items for many, if not all of the major manufacturers of G.E.T. equipment.
At Romac Industrial Parts, our goal is to provide the highest quality parts at competitive prices. With this goal in mind, it allows our dealers to carry our line with the assurance they will meet their customer's needs and maintain profitability.
Our customer service is of the utmost important to use. We have put together an industry leading technical support staff with over 70 years of combined experience within the company, that is readily available to our customers. Our warehouse staff will make sure your order is shipped the same day the order is placed. Superior Customer Service is our objective at Romac and we want to be your sole distributor of Heavy Equipment Parts.
Ground shipping charged at checkout. Eastern states deliver in 1-2 business days, central states deliver in 2-3 business days, western states in 3-4 business days.
If you need expedited options, please call 800-554-3802 or message us in the Gear Bot!
LTL charges post-checkout if needed:
Residential delivery fee = $75
Lift-gate fee = $45
Re-delivery fee = $45
Orders ship from Woodstock, GA
Warranty Policy
> GET warranty against breakage throughout useful part life.
> Rubber track non-prorated, unlimited hour 12-month warranty during normal use conditions.
> All others: 90-day return policy. See return policy for more details.
Returns Policy
You may return your merchandise for a refund within 30 days of purchase.
If you wish to return purchased merchandise please Contact us to receive an RMA number and instructions on how to return the merchandise.
All returned items must be in a new, unused condition and contain all original parts. We will not accept or refund any items that have been damaged, used, or do not contain all original parts.
We will not issue any refunds on products that were damaged during installation or because of incorrect installation.
We do not refund shipping on returned items. The customer is responsible for the cost of shipment to return the merchandise to Romac Industrial Parts. We encourage our customers to use a shipment method that provides tracking information. If your return comes back to us damaged, we will follow the above-outlined policy and no refund will be issued. We encourage our customers to package their return carefully as to avoid any damages in transit back to us.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
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