TopDog Heavy Equipment Parts offers a full-line of aftermarket products that are designed to OEM standards for excavators, dozers, loaders, and graders. We provide aftermarket solutions for the most popular brands of construction machinery including Caterpillar, Case, John Deere, Komatsu, Bobcat, Kobelco, and many others.
For over 15 years, our team has improved the performance of manufacturing and distribution operations for huge corporations all over the globe. We created TopDog Heavy Equipment Parts because we recognize there is a better way of providing service to our customers. Our cutting-edge research allows us to uniquely understand the vital role that supply chain relationships play in creating a competitive advantage for your company.
We look forward to the opportunity to develop a partnership with our customers. Allow us to create a spare-parts inventory analysis and replenishment program with you which frees cash to grow your business without increasing your expenses. Anyone can claim to have the lowest prices – but how good will their service be? TopDog Parts is offering far more than parts – we are dedicated to creating a partnership where you never compromise on quality parts, competitive prices and the “white glove” service level. We offer to ship parts to all of the United States.
Today’s competitive environment means your business cannot afford machinery downtime. TopDog Heavy Equipment Parts ensures the availability of more than 100,000 different products – most available for next-day arrival to your door. Our “Outrageous Guarantee” means that we know we’re delivering the highest quality products…and so do you!
> We are proud to say that we do not profit from your shipping costs.
> Orders are shipped within one business day from the time your payment is processed via UPS Ground. If you need expedited options, please call or message us in the Gear Bot!
> Item(s) purchased on weekends or holidays will be shipped on the next business day.
TopDog "Outrageous Guarantee"
We are dedicated to being your supplier of choice for new, high-quality, aftermarket heavy equipment parts. Our products are designed and manufactured to meet (or exceed) your OEM equipment standards. All products are guaranteed against workmanship defects under normal use and service after proper installation.
Please note: Paint defects are not considered workmanship defects. If you are not fully satisfied with the performance of any product purchased from us, we will refund 100% of your purchase price (excluding shipping).
Additionally, we offer your choice of replacement remedies:
Give us a 2nd chance now: We will “Next Day” ship a new replacement part immediately from our warehouse at no cost to you.
Give us a chance in the future: We will purchase the equivalent part from your previous supplier on your behalf. You provide the previous supplier name, your contact’s name and phone number (if available) and their part number. The part must be a direct replacement for the part purchased from TopDog. We will have their product “Next Day” shipped to your door.
Please contact us for an RMA number. Whether you select a replacement part from us or your previous supplier, we will arrange return shipping from your location back to our warehouse at our cost. Once received at the warehouse, the damaged part will be inspected to ensure the damage was workmanship related and we will immediately issue your refund.
We worry about exceptional product quality so you don’t have to!
We want you to be 100% satisfied with your purchase. Therefore, our listings offer a generous, hassle-free, 30-day money back guarantee from delivery date (unless otherwise specified). Items must be in new, un-used condition and must include all materials originally received to be eligible for return. We will gladly replace your item or refund 100% of the sales price.
Shipping costs are non-refundable.
All returns must be pre-approved. Please contact us prior to shipping your items so we may issue an RMA (Return Material Authorization) number. Unfortunately, returns received without an RMA number will not be accepted.
If you received incorrect or damaged item(s), we are happy to pay for return shipping and replace the item(s). For all other returns, shipping must be paid by the customer. Paint defects are not considered “damaged” item(s).
All products are covered by our TopDog guarantee. We offer the highest quality products available in the industry.
Our products are guaranteed against workmanship defects under normal use and service after proper installation.
If you believe that your item failed due to manufacturing quality issues, please contact us for an RMA number.
Customer must pay return shipping and item will be inspected upon receipt. If the failure is deemed to be manufacturing related, we will refund some, or all, of the purchase price as well as your return shipping cost.
Thank you for your order – we look forward to exceeding your expectations!
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