MAINTENANCE

Your dealers under one roof

Fix equipment fast, whether with your technicians or theirs, so you can keep jobs running and R&M budgets controlled.

COORDINATE ALL MAINTENANCE FROM ONE PLACE

Maintenance that makes your dealers part of the team

Ryan crew members watching an excavator load a dump truck on a jobsite

From 3.5 months to 2 weeks.

Ryan Southern — how they cut work order cycles by 85%

Read the story

FAQ

Common questions about Gearflow Maintenance

How do mechanics request maintenance with Gearflow?

They text Gearflow a photo of the problem or a failed inspection form. Gearflow creates the maintenance request and asks for any missing details, such as the unit number.

Does Gearflow work with our dealers and outside technicians?

Yes. You coordinate repairs with your own technicians and your dealers in one place, and you can compare dealer availability and quotes for the same repair.

Can Gearflow summarize calls between the field and the shop?

Yes. A Gearflow user can call anyone on the request straight from Gearflow. AI summarizes what was discussed and adds it to the request's discussion thread, so the next person has the full story without a second call.

How does Gearflow track repair costs?

Gearflow reads dealer quotes and invoices and records parts and labor costs on each repair, without manual data entry. You can see repair spend by unit.

How does Gearflow help prevent repeat mistakes on a machine?

Each unit keeps its repair and parts history, so the shop can see what was done before and avoid repeat repairs or wrong parts.