Ironwing Sales

Ironwing Sales

Domestic Ground Shipping: < $250 Calculated Price based on Weight, Dims, Zip code. >=$250 **FREE Domestic Ground Shipping on qualifying orders with eligible items. **Only orders shipping domestically within the contiguous 48 states and an item total equal to or over $250 qualify for this offer. Standard Domestic Shipping Exceptions Free Domestic Ground Shipping is not valid for the following: Freight/LTL, Priority Shipping, Alaska/Hawaii, US Protectorates, or International Orders. This also does not apply to products considered oversize (OS) by FedEx. Examples of products excluded from free shipping are Fuel Tanks, Hoods, Radiators, Large Cylinders, Large Gears, Large Shafts, Large Valves, Large Electric Motors, Seats, Seat Assemblies, Brake Drums, Axles, Tires, etc. Domestic Express/Priority Shipping: If you require Domestic 2 Day or Overnight Shipping, please contact us. Freight/LTL: If the item requires a freight shipment, then a price will be calculated based on weight, dims, zip code, etc. International Shipments: All Shipments to Canada: Typically ship DHL or FedEx. Contact us for other shipping options.

RETURN POLICY Customer Error: Customers have 30 days from delivery to alert us that they ordered the item in error. We will issue a refund once we receive the item back and it has been inspected. Parts must be new (unused/uninstalled), in original packaging, and in salable condition. Return shipping charges are the customer’s responsibility. Customer Error Returns are subject to a 10% Restocking Fee. If your order included FREE Domestic Ground Shipping, we will deduct the original shipping charge to us from your refund. Your refund will be issued against the original credit card or PayPal account that was provided to us at the time you placed the order. Return Items must have a written authorization code. Please email us for an authorization code. Defective Part: Customers have 30 days from delivery to report a defective item. We will issue an exchange if the customer’s item is received defective. If we do not have the correct part in stock, we will refund the customer back the amount including any shipping fees upon receiving, inspection, and confirmation of a defect. Your refund will be issued against the original credit card or PayPal account that was provided to us at the time you placed the order. Return Items must have a written authorization code. Please email us for an authorization code. Shipment Error: Customers have 30 days from delivery to report any discrepancy in what was ordered and what part was actually received. If you receive an incorrect part, we will pay the return freight as well as the freight cost to re-send the product ordered. If we do not have the correct part in stock, we will refund the customer back the amount including any shipping fees. Your refund will be issued against the original credit card or PayPal account that was provided to us at the time you placed the order. Return Items must have a written authorization code. Please email us for an authorization code. Return Authorization Code: All Returns must be requested within 30 days. Returned Merchandise will only be accepted with an issued Return Authorization Code. Your return request must include the following: Company Name or Contact Name Part Number and Description Reason for Return Iron Wing Sales Invoice Number Merchandise must be returned “Freight Prepaid,” with the Return Authorization Code clearly labeled on the outside of the package. Parts must be new, in original packaging and in salable condition.

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