"I don't use my phone anymore."

That's how Jamie Kennedy, Parts Manager at Sargent, summed up his first 30 days on Gearflow. He used to run the whole day off his phone, calling around for every purchase order the team issued. Now he only reaches for it on the odd part, something weird or one-off. And even then, he'll message on Gearflow if he can. That one change won over the rest of the team. As Brandon Mace, Assistant Equipment Manager, put it:

"I hate talking on the phone, so I'm good with that."

Here's how Gearflow is saving Sargent time and money.

No More Back and Forth

Building a quote used to mean working the phones. Call one vendor, then the next. Collect the numbers, compare them, then call back to see if anyone would sharpen their price. On Gearflow it happens in one pass. The team creates a single purchase order and picks who to send it to. Quotes come back into one place, priced side by side, so the decision isn't only about the number. It's lead time, quality of service, and the vendor relationship too.

That change alone has saved 211 days of lead time in the last 90 days.

Finding Money in the Quotes

Once the quotes lined up side by side, a pattern showed up. One vendor kept coming in at double the price on a small group of parts. It stung, because they were the team's preferred supplier and there was no obvious reason for it. So they called. It turned out to be an error the vendor didn't even know about. While they were at it, the team flagged that the same vendor was running high in a couple of other categories. The parts counter had never had that visibility. They're price takers, and their bulk-discount leverage didn’t match the main equipment side of the business. A month later, the vendor corrected the pricing, negotiated new discounts, and won back preferred status. Those conversations came off after running side by side quoting on just 4% of orders, and produced $10k in savings over 90 days. The more the team does it, the more Gearflow pays for itself.

Getting Ahead of Reorders

As parts started flowing through Gearflow, the repeat orders became obvious. In one month, the team ordered the same Cabin Air Filter five separate times. Bought in bulk, that's a discount left on the table. So they started reviewing how often each part came up, using Gearflow's stock movement history and average reorder frequency. Now the high-volume parts get ordered at the start of the month and held ahead of need, cutting the scramble and the equipment downtime that comes with it.

Faster Lead Times

After 90 days, parts are landing in 2.8 days. Two things drive it: tracking how long each vendor takes to quote, and sending every request to multiple vendors at once. Sargent's fastest vendor turns a quote around in 4 minutes. Local vendors average 20 to 30. The slowest takes 12 hours, and now that's visible. That speed means the team can clear a quote without picking up the phone or tracking it by hand. In stock, short lead time, price in range, then trigger it. Equipment spends less time sitting in the bay and more time back on site.

Thirty days in, Jamie put his phone down.

Ninety days in, Sargent's parts move faster, cost less, and nobody's chasing a quote that three other vendors have already answered.

See how Gearflow can do the same for your operation.

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